Personal Training, Private Yoga Classes,
& Semi-Private Fitness Sessions
To schedule sessions, please fill out the form below and a member of our team will be in touch to get your sessions booked.
Private Class, Personal Training and Semi-Private Session Cancellation Policy
In order to cancel and receive either a session credit to your MindBody account or a credit card refund, you will need to cancel more than 24 hours prior to your session. Cancellations must be done via email to info@lumosfitness.com - please do not call the studio to cancel. Credit card refunds must be requested in writing to info@lumosfitness.com, all sessions are automatically credited to your Mindbody account otherwise.
Any cancellations within 24 hours of the session will be considered a late cancel and will result in forfeiture of session fee paid. In the event that we can fill your spot with another paying client, we will return the session credit to your your Mindbody account for future use.
If you do not appear for a scheduled session, you will forfeit the session fee paid.
Semi-Privates - If one (or more) members of the group needs to cancel and do not have someone else to take the spot, this will result in the session being changed to a different type of semi-private, or to a private. If the cancellation is more than 24 hours prior to the session, the entire group may fully cancel and reschedule, or receive a session credit to their Mindbody accounts. If the cancellation is within 24 hours prior to a session, the session will automatically be changed to a different type of semi-private or to a private, or will result in forfeiture of the session fee paid. When a session is changed to a different type of semi-private or to a private, the difference in price will be charged at the time of the session.
Example: If a trio has one member cancel 48 hours prior to a session, the other two may proceed as a duo at the duo rate (with the difference charged at the time of session) or cancel and receive the session credit back to their Mindbody account.
Example: If a trio has one member cancel 12 hours prior to a session, the other two may proceed as a duo at the duo rate (with the difference charged at the time of session) or cancel and the session is forfeited for all.
Our cancellation policy takes into consideration the time and preparation our instructors put into tailoring individual and small group classes, and that cancellations within the above window generally do not allow us to book in another attendee who otherwise would have been taken that time slot. We thank you for your understanding!